You can start a call center and work from your home, if you have the following: Have a great telephone voice Have the ability to organize information quickly Have a quiet place in your home
What exactly a Call Center is? There are businesses who want to provide 24/7 support service but they don’t have someone to answer their phones 24 hours a day. So they contact call centers, call centers provide answers to customers’ questions. All customers’ calls are routed through the call centers and then sent to the individuals working from their homes. How to start a call center business?
Step 1: To start a call center business, you will have to invest a bit in equipment. If you don’t have the required equipment, most companies won’t even consider your application. To start a call center business you need to have: A computer An internet Connection A software A headphone and a mic Step 2: There are many scams in this industry so you should do proper research before joining. Call Better Business Bureau and find out if there has been any complaint filed against that company. Also do an online search. Check recommended sites list at the end of this article.
Step 3: Normally the companies pay about $5 – $9 per hour and some also offer other benefits like medical etc. Challenge: You will receive lots of calls and you must have the ability to handle all of them smoothly.
Better Business Bureau-Start With Trust
Call Center Careers